Join the Colibri Group Team

About Colibri Group

Colibri Group is hiring a Content Operations Coordinator! At Colibri, we believe that our culture is fundamental to our collective success. We uphold our core values of Love, Joy, Boldness, Teamwork, and Curiosity in every interaction with colleagues, customers, and the wider community.

Founded in 2001, Colibri is a pioneer in online professional education, offering some of the first web-based courses in this space. Today, our family of brands stands as the leading online professional education platforms within their respective markets. Serving over 1 million customers annually, we take pride in employing more than 1,500 mission-aligned professionals. To learn more about us, visit www.colibrigroup.com.

Position Overview

Content Operations Coordinator

As the Content Operations Coordinator, you will be essential in managing the seamless delivery of high-quality content. This role acts as a central hub for workflow execution, ensuring content progresses efficiently from intake to production while upholding stringent governance and compliance standards.

In this position, you will keep high-volume workflows organized and audit-ready, supporting contract and SOW administration while guiding AI-assisted production workflows. This role is perfect for individuals who thrive in structured environments and excel at bringing order to complexity.

Key Responsibilities

Contracts, SOWs, and Vendor Administration (10%)

• Track and reconcile SME contracts and statements of work.
• Ensure all milestones, deliverables, and COI documentation are complete.
• Proactively identify gaps in documentation and collaborate with the Talent & Resource Manager to resolve issues.

AI-Assisted Production Operations (15%)

• Execute AI-supported workflows, such as drafting and copyediting, using established SOPs.
• Maintain quality standards, ensuring checks for accuracy, bias, and compliance.
• Monitor AI usage and workflow adherence for audits and continuous improvement.

Content Quality Assurance (20%)

• Collaborate with stakeholders to ensure content aligns with brand voice and quality standards.
• Submit and track change orders for content updates.

Documentation Intake, Compliance & Accreditation Support (20%)

• Manage the intake of SME deliverables, ensuring all required materials are complete.
• Maintain accurate data in tracking systems for visibility across the development pipeline.
• Handle version control and regulatory documentation to ensure brands remain audit-ready.

Copyright, Permissions & Asset Governance (10%)

• Act as the point of contact for copyright and permissions related to SME materials.
• Verify licensing and maintain proper documentation, escalating complex cases as required.

Course Mapping & Tagging (10%)

• Implement course mapping and tagging workflows across platforms.
• Ensure accurate tagging to enhance content discoverability.

Talent, Resource & Scheduling Support (15%)

• Maintain the SME talent database, coordinating for webinars and content delivery.
• Support onboarding processes and enforce SLAs to keep workflows on track.

What You’ll Bring

• Experience: 2+ years in content operations, publishing coordination, or project support.
• Skills: Strong organizational skills and attention to detail.
• Tools: Familiarity with project management software (e.g., Monday.com) and content management systems.
• Collaboration: Ability to work across cross-functional teams.

Preferred Qualifications

• Experience in accredited continuing education environments (e.g., CME, CNE, CPE).
• Familiarity with accreditation standards like ACCME, ANCC, or ACPE.
• Exposure to digital learning production workflows and AI-assisted content development.

Inclusivity Commitment

Colibri Group values diversity and encourages applicants from various backgrounds and experiences. We recognize that not every candidate will meet every qualification, but we advocate for those excited about the role to apply, even if they don’t align perfectly with all criteria. Diversity of perspectives is essential to our success, and you may be the ideal candidate for this position or another within our organization. Apply today!

Location

United States