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    Remote Machine Learning Engineer Position at Fullscript

    Remote Machine Learning Engineer Position at Fullscript

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    About Fullscript

    We are an industry-leading health technology company dedicated to improving patient care. Founded in 2011, our mission began with a simple idea: to make it easier for practitioners to access trusted products, ultimately enhancing the quality of care they provide.

    Our Growth and Impact

    Since our inception, we’ve developed a comprehensive platform that supports every aspect of healthcare. Currently, over 125,000 practitioners utilize Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Today, more than 10 million patients rely on Fullscript to stay engaged with their care plans and ensure adherence to treatment.

    Innovative Tools for Smarter Care

    At Fullscript, we create tools that enhance both the human and technological aspects of care. Our solutions streamline processes, save time, and allow practitioners to focus on their primary goal: helping patients achieve better health outcomes. When all necessary resources are unified, healthcare professionals can prioritize what truly matters.

    Join Our Mission

    This is your invitation to become part of a transformative journey. Bring your innovative ideas, determination, and passion for improving health outcomes. Join us to help shape the future of care.

    Staff Machine Learning Engineer Role

    We are seeking a Staff Machine Learning Engineer to join our AI team and help craft the next generation of Fullscript’s AI-driven experiences. In this senior individual contributor role, you will be pivotal in developing innovative AI capabilities that empower clinicians and improve patient health.

    Key Responsibilities

    • Lead design, development, and deployment of production-level, multi-turn LLM-powered features, such as summarization tools and clinician-facing conversational agents.
    • Manage backend services in Python, integrating LLM agents with Fullscript’s platform.
    • Define technical direction for prompting, grounding, safety, and orchestration strategies in clinical AI workflows.
    • Enhance evaluation approaches for LLM outputs focusing on accuracy, hallucinations, and overall feature quality.
    • Establish engineering patterns for model-related workflows, including testing, CI/CD, observability, and version control.
    • Collaborate with medical, product, and engineering teams to identify high-value AI opportunities.
    • Provide technical leadership across projects, clarifying ambiguous problems and guiding tradeoff decisions.
    • Stay updated with the latest LLM research and evaluate applicability at Fullscript.

    What You Bring

    • 6+ years of experience in building and implementing machine learning applications, particularly with LLM-powered agents.
    • A proven track record of managing complex technical challenges end-to-end.
    • Experience in designing AI systems that answer open-ended questions and support dynamic interactions.
    • Strong knowledge of LLM frameworks such as LangChain or similar orchestration tools.
    • Familiarity with evaluation frameworks for LLM outputs and system reliability.
    • Expertise in Python and SQL, with a focus on technical decision-making.
    • Excellent communication and collaboration skills for engaging with diverse stakeholders.

    Bonus Qualifications

    • Experience defining the technical direction for AI systems across multiple projects.
    • Background in building high-trust AI experiences in healthcare environments.
    • Expertise in recommendation systems, personalization, and applied ML beyond LLMs.
    • Familiarity with modern retrieval, grounding, and evaluation methods for LLM applications.
    • Collaboration with domain experts in complex problem spaces.

    What We Offer

    • Competitive salary with flexible PTO—because rest fuels performance.
    • RRSP matching and stock options to invest in your future.
    • Customizable benefits including flexible coverage and an HSA.
    • Exclusive Fullscript discounts on wellness products.
    • Continuous learning opportunities with a dedicated training budget.
    • Flexible hybrid and remote work options.

    Why Fullscript?

    At Fullscript, we believe great work occurs when individuals feel supported, trusted, and inspired. Our culture promotes curiosity and innovation, helping us improve healthcare together. We focus on team collaboration, personal growth, and impactful solutions—leaving egos aside.

    Application Information

    We appreciate your interest in joining Fullscript. To ensure your application reaches our hiring team, please apply directly through our careers page. Unfortunately, we cannot respond to individual inquiries related to job openings via email or social media.

    Fullscript is an equal opportunity employer committed to fostering an inclusive workplace. Accommodations are available upon request at [email protected].

    All offers are contingent upon successful background checks, compliant with applicable laws. We utilize AI tools in our hiring process to screen and review applications. However, all final hiring decisions are made by our team, adhering to privacy and employment laws in Canada and the U.S.

    Learn More About Us

    Visit us at www.fullscript.com and follow us on Instagram @fullscriptHQ as we work together to make healthcare whole.

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