Join SeatGeek: Redefining Live Event Experiences

About SeatGeek

At SeatGeek, we believe that live events create powerful communal experiences. Our mission is to harness technological innovation and a fan-first approach to revolutionize the ticketing industry. By serving both fans and rightsholders, we are building a new, open entertainment ecosystem. This allows fans easy access to thrilling experiences while enabling teams, venues, and shows to connect seamlessly with their audiences. Everyone deserves a better ticketing experience.

Product Manager Role

We are seeking an experienced Product Manager (open to various experience levels) to join our Product team. In this pivotal role, you will help shape and execute our product strategy and roadmap. As a product-centric organization, SeatGeek prides itself on surpassing competitors like Ticketmaster through superior user experiences. Our culture emphasizes high quality, a mindset of "ship early and often," and a transparent and autonomous work environment.

Key Responsibilities

Lead Strategic Initiatives

• Transform a traditionally reactive payments function into a forward-thinking, innovation-driven organization that consistently uncovers differentiation opportunities and long-term value.

Define Payment Solutions Vision

• Establish a vision for the next evolution of payment tools at SeatGeek, including B2B2C capabilities that empower our clients and the fans they serve.

Collaborate Across Teams

• Work closely with compliance, legal, risk, engineering, and business partners to design systems that meet various needs without compromising customer experience.

Coordinate with Partners

• Oversee collaboration with external payments partners, ensuring smooth execution across features, reliability, and client commitment.

Communicate Effectively

• Keep stakeholders updated on deliverables and outcomes, serving as an ambassador for your product area within the product team and broader organization.

Desired Qualifications

Experience

• 5+ years of experience leading cross-functional teams to deliver top-notch platform solutions.

Initiative and Decision-Making

• A proactive mindset; you’re comfortable making bold decisions based on data and opportunities.

Analytical Skills

• A willingness to assess failures candidly and possess the analytical skills to understand what went wrong, along with a clear plan for moving forward.

Industry Insight

• A creative, insightful perspective on the payments landscape and emerging trends.

Communication Skills

• The ability to translate complex technical concepts into simple, business-friendly explanations.

Cross-Functional Navigation

• Proven experience in managing complex initiatives across engineering, compliance, legal, risk, and operations.

Our Technology Stack

• Product Roadmapping: ProductBoard
• Task Management: Jira
• Experimentation: Eppo
• Dashboarding: Mixpanel, Looker, & Hex
• Code Versioning: Gitlab
• Event Stream: mParticle
• Primary Frontend Languages: React (web), Kotlin (Android), Swift (iOS)
• Scheduling/Orchestration: Airflow
• ETL: Fivetran, Python, and dbt
• Data Warehouse: Redshift

Employee Benefits

• Equity Stake: Participate in SeatGeek’s growth.
• Flexible Work Environment: Choose your work model—remote, hybrid, or in-office.
• WFH Stipend: Financial support for your home office setup.
• Unlimited PTO: Encourage work-life balance.
• Family Leave: Up to 16 weeks of fully-paid family leave.
• 401(k) Matching: Plan for your future with our matching program.
• Student Loan Support: Resources to help manage your education expenses.
• Comprehensive Insurance: Health, vision, dental, and life coverage.
• Family Health Services: Up to $25k towards reproductive health and family-building.
• Wellness Initiatives: Annual wellness stipend and subscriptions to wellness apps.
• Live Event Tickets: $120 per month for tickets to live events.
• Music Subscriptions: Annual subscription to your choice of music service.

Salary and Equal Opportunity Statement

The salary range for this role is $130,000 – $188,000 USD, and the role is equity eligible. Compensation packages are tailored based on unique candidate factors including skills, experience, certifications, and location.

SeatGeek is dedicated to fostering diversity and providing equal employment opportunities to all employees and applicants regardless of race, color, religion, age, nationality, sex, sexual orientation, gender identity, disability, or veteran status. We embrace diversity as a valuable asset.

For our candidate privacy notice, click here.

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Join us in transforming live event experiences at SeatGeek!