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Sales Operations Specialist
We are hiring a Sales Operations Specialist to address a crucial execution gap in our go-to-market (GTM) foundation. This role centers on the daily operations that keep our sales engine running smoothly and efficiently. You will take ownership of pipeline hygiene, rep support, CRM accuracy, and sales tooling maintenance, enabling sales representatives to work swiftly while the RevOps team focuses on long-term systems and scalability.
As the primary owner of HubSpot for the sales team, you will ensure that deal flow, data quality, and rep workflows remain consistent and predictable. This position is perfect for someone with a solid foundation in sales operations who is eager to advance into a more comprehensive RevOps role, benefiting from daily mentorship and high visibility across Sales, Marketing, and Leadership.
This position supports global teams and requires strong working-hour overlap with Eastern Time (EST).
What You Will Be Responsible For
- Sales Operations Execution
- Oversee daily pipeline hygiene, deal audits, and data cleanup
- Maintain stage logic, deal definitions, and process documentation
- Provide real-time support to sales representatives on CRM usage, user access, and adoption
- Monitor deal movement, stale opportunities, and forecasting inputs
- Enable reps in CRM, field logic, and simple task flows that maximize selling time
- Ensure consistent and accurate activity logging from Outreach.io and other tools
CRM and HubSpot Ownership
- Manage daily HubSpot requests, including field updates, permission changes, and cleanup
- Maintain CRM structure to support accurate reporting and forecasting
- Validate data and assist with low-technical reporting requests
- Ensure clean MQL to SQL to Deal handoffs through aligned definitions and workflows
Cross-Functional GTM Support
- Collaborate with Marketing and Sales to ensure accurate and measurable lead handoffs
- Support UTM, lifecycle, and attribution tracking to maintain clear funnel visibility
- Assist in maintaining routing rules, enrichment workflows, and target account structure and scoring
- Partner with Sales Leadership to refine lead assignment, performance dashboards, and territory logic
What You’ll Bring
- 2 to 3 years of experience in sales, revenue, or GTM operations within a SaaS company
- Proficiency in HubSpot CRM with experience in pipeline management
- Understanding of sales performance metrics, forecasting inputs, and B2B sales processes
- Familiarity with sales engagement tools such as Zoominfo or Outreach
- High attention to detail with a strong process-oriented mindset
- Ability to manage multiple requests while ensuring system cleanliness and consistency
- Curiosity, a willingness to learn, and a collaborative, solutions-focused approach
Who You Will Work With
- Collaborate daily with Sales, Marketing, and RevOps teams
- Work closely with Sales Leadership on pipeline, system needs, and process improvements
- Direct reporting line to the Sr. Manager of Revenue Operations
Why Join Us
- Help build the operational engine of a global Series A SaaS company
- Engage in a high-impact role with ownership of key systems and processes
- Gain direct visibility across GTM leadership and strategic initiatives
- Join a remote-first team that values flexibility, accountability, and continuous improvement
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