Senior Product Manager for Subscriptions (Remote) at Crypto.com

Overview of Our Product Management Team

Our Product Management team drives product initiatives from inception through execution, impacting and launching products and features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to deliver exceptional features and products.

Focus on Subscriptions

Our Subscriptions team is dedicated to expanding recurring revenue streams and enhancing customer lifetime value by designing and launching captivating membership models, benefits, and payment experiences throughout our product ecosystem.

Join Our Team as a Product Manager

We are seeking innovative Product Managers to spearhead product initiatives from inception to execution. This presents a unique opportunity for a visionary candidate to craft and manage an industry-changing platform. You’ll have the chance to drive impactful changes and launch products and features globally while working closely with engineers, designers, analysts, marketers, and various cross-functional team members to deliver outstanding results.

Job Responsibilities

• Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings.
• Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually enhance conversion and retention metrics.
• Create and maintain the team’s roadmap, milestones, and dependencies aligned with strategic priorities.
• Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to increase enrollment and reduce churn.
• Analyze subscription performance data to identify growth opportunities and prioritize the roadmap effectively.
• Define features, write product specifications, conduct user studies, manage the backlog, and ensure timely product/feature launches.

Job Requirements

• Demonstrated ability to manage subscription economics, including defining KPIs such as LTV:CAC and measuring the impact of pricing and feature changes.
• Strong technical understanding of payment gateways and recurring billing platforms (e.g., Stripe, Zuora), and integration requirements.
• A data-informed approach, viewed compassionately from the user’s perspective.
• A passion for building delightful customer-facing products and experiences.
• Experience in shipping and iterating on successful software or financial products at scale.
• Ability to collaborate effectively with designers, engineers, QA, Marketing, compliance, and growth teams.
• Bachelor’s degree or equivalent experience.
• Preferred domain knowledge in the subscription economy, loyalty programs, or experience managing products with significant recurring revenue components.

Why Join Us?

Be empowered to think big and explore new opportunities while working alongside a talented, ambitious, and supportive team. Our transformational and proactive work environment encourages employees to find thoughtful and innovative solutions.

We prioritize growth from within, helping you develop new skill sets that will shape your personal and professional development. Our excellent work culture fosters collaboration among some of the best colleagues in the industry—all dedicated to supporting one another.

As one cohesive team, we engage stakeholders to achieve our ultimate goal: Cryptocurrency in every wallet.

Benefits

• Competitive salary
• Comprehensive medical insurance with extended coverage for dependents
• Attractive annual leave, including birthday and work anniversary benefits
• Flexible work options, including hybrid and remote setups
• Diverse career pathways through our internal mobility program

Work Perks: A Crypto.com visa card provided upon joining.

For more information on benefits packages tailored to your region, please consult our talent acquisition team.

About Crypto.com

Established in 2016, Crypto.com serves over 80 million customers, making it the world’s fastest-growing cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. With a strong commitment to security, privacy, and compliance, Crypto.com accelerates the adoption of cryptocurrency through innovation while empowering builders, creators, and entrepreneurs to shape a fairer and more equitable digital ecosystem.

Commitment to Diversity and Inclusion

Crypto.com is an equal opportunity employer committed to creating a fair and transparent environment for all candidates. We value diversity and inclusion, seeking individuals with varied backgrounds and perspectives to strengthen our team.

Personal data provided by applicants will solely be used for recruitment purposes. Please note that only shortlisted candidates will be contacted.

AI-Driven Recruitment

We may utilize artificial intelligence tools to analyze your resume/CV against the job requirements. These tools assist our recruitment team, but human judgment will ultimately guide final hiring decisions. For more details on how your personal information is processed, please reach out to us.