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    Virtual Head of Experience Design at Jimdo

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    About Jimdo

    At Jimdo, our mission is to empower self-employed individuals and micro-businesses by simplifying the journey to building a successful online presence. We aim to remove the complexities involved so that solopreneurs can focus on their passion.

    Our Journey and Growth

    Founded in 2007 by three school friends in a Northern German farmhouse, Jimdo has transformed into a profitable, remote-first company. With over 220 team members from more than 50 nationalities across 15 countries, we’ve facilitated the creation of over 36 million websites globally.

    More Than Just a Website Builder

    Jimdo is not only a website builder; we are an AI-powered platform designed to assist self-employed individuals in managing and growing their businesses. We help you get discovered online, engage customers, and guide you with actionable steps for ongoing success.

    Personalized, Data-Driven Guidance

    At the core of Jimdo’s approach is our commitment to personalized, data-informed support. Our platform merges design elements with business tools and AI capabilities, transforming real customer data into insightful next steps that empower users to focus on driving their business forward.

    Role Overview

    As the Head of Design, your role will build upon Jimdo’s robust design foundation while evolving it as we transition into a multiproduct platform with enhanced AI functionalities. Your focus will be on enhancing Product Design, ensuring simplicity, usability, and impressive outcomes for our users.

    Key Responsibilities

    In this position, you will:

    • Set a clear design direction to elevate product experience quality for solopreneurs and micro-businesses.

    • Integrate design as a core aspect of defining problems and shaping product strategy.

    • Advance AI-enabled design practices to optimize speed and outcomes without sacrificing quality.

    • Manage and evolve the design system in collaboration with Product and Engineering for consistency and innovation.

    • Oversee the customer experience across all product touchpoints and their lifecycle.

    • Work closely with Marketing and Brand teams for alignment in product experience and visuals.

    • Lead, coach, and nurture a senior Product Design team, promoting a culture of quality and innovation.

    • Collaborate with cross-functional teams in Product and Engineering for effective project execution.

    Your Qualifications

    The ideal candidate will possess:

    • Experience in senior leadership roles leading high-performing design teams.

    • A strong focus on usability, simplicity, and user-centered design.

    • A proven track record of evolving design systems and enhancing experience quality across customer journeys.

    • Hands-on experience in incorporating AI into design workflows for improved outcomes.

    • Empathy for the challenges faced by small businesses and solopreneurs.

    • Comfortable navigating across product, brand, content, and lifecycle design.

    • Strong collaborative and systems-thinking abilities.

    • A keen eye for quality and aesthetics, with the ability to elevate standards.

    • Experience in optimizing conversion without compromising usability.

    What We Offer

    Inspiring Mission: We are committed to empowering small businesses and solopreneurs to thrive while contributing to sustainable and vibrant communities.

    Flexibility and Trust: We prioritize trust and flexibility in our work environment. Enjoy a fully remote setup with options for in-person collaboration, allowing you to manage your hours based on results rather than clocking in time.

    An International Diverse Team: Join a diverse team of over 248 individuals from 50+ countries. We celebrate inclusivity through our Employee-led DEI Council and active Employee Resource Groups (ERGs).

    Continuous Growth and Career Development: We are committed to your growth through access to LinkedIn Learning and Coaching. From day one, you can share your ideas and make a difference, supported by our flat hierarchies and quick decision-making processes.

    Competitive Benefits Package:

    • Annual compensation reviews to ensure fair rewards.

    • A bonus for remote office setup to enhance your workspace.

    • A unique workation policy allowing you to work from various locations.

    • An employee assistance program with resources and counseling support.

    • Plus, enjoy up to three free Jimdo websites for personal or professional use, yours to keep forever.

    Jimdo is an equal opportunity employer. We do not discriminate based on race, ethnicity, gender identity, or any other personal characteristics. We value and celebrate diversity, fostering an innovative and inclusive workplace. Join us to create an environment where everyone can thrive.

    By submitting your application, you acknowledge that you have read and understood the Jimdo Applicant Privacy Policy.


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