Join SmartBug Media as a Human Resources Coordinator

About SmartBug Media

SmartBug Media is the most decorated HubSpot agency, recognized as a leader in crafting digital solutions that empower organizations to thrive across the entire customer lifecycle. From marketing and sales to revenue operations, customer success, and e-commerce, we combine sound strategies, cutting-edge AI, and digital innovation to deliver solutions that de-risk the future and drive sustainable growth.

Our Team

With a fully remote team of over 250 professionals, we excel at creating intelligent web and digital ecosystems—from corporate websites to complex web applications—seamlessly integrated with AI-powered solutions. By aligning SmartBug’s expertise with our clients’ unique business realities, we build scalable, innovative tools that become engines for growth, setting the course for long-term success.

Job Opportunity: Human Resources Coordinator

We are seeking a dynamic, dedicated, and talented Human Resources Coordinator with a strong work ethic who thrives in evolving organizations that are leading the way in marketing innovation.

Role Overview

The Human Resources Coordinator plays a vital role in ensuring the smooth and efficient functioning of HR processes. Key responsibilities include providing administrative support and ensuring confidentiality regarding employee and company information.

Key Responsibilities

Recruitment & Onboarding

• Assist with recruitment processes, including ATS (Lever) administration and candidate communication.
• Prepare offer letters and new hire paperwork.
• Facilitate onboarding, including orientation and manager training.
• Monitor the careers inbox and maintain up-to-date job descriptions.

Employee Benefits Management

• Serve as the first point of contact for benefits inquiries.
• Assist with annual enrollment and benefits training.
• Manage leave of absence and accommodation requests.

Payroll Administration

• Process employee changes and assist with bi-monthly payroll.
• Monitor relevant communication inboxes.

Administrative Duties

• Maintain accurate employee records and manage HR correspondence.
• Prepare reports and manage HR calendars and tracking systems.

Communication & Culture

• Serve as the first point of contact for employee inquiries.
• Coordinate employee gifts, swag, and company events.

Compliance Oversight

• Ensure compliance with labor laws and assist with audits.
• Monitor sick time and timecards.

Other Responsibilities

• Comply with all laws and company policies.
• Maintain confidentiality of all relevant information.

Requirements

• BA in Human Resources, SHRM-CP, or at least 1 year of relevant HR experience.
• Proven ability to manage multiple projects and meet deadlines.
• Excellent organizational and communication skills.
• Proficiency in Google Suite and eagerness to work remotely.

Compensation and Benefits

• Hourly Rate: $21 – $23
• Health insurance with company contribution
• Paid maternity and paternity leave
• Paid Time Off (PTO) and sick time, including an extra birthday day off
• 4-week paid sabbatical every 5 years
• Monthly remote work allowance
• 401(k) with employer matching
• Flexible Spending and Health Savings Accounts
• Company-funded Short-Term Disability and Life Insurance
• Training budget, including role-specific book reimbursement
• MacBook Air issued at the time of hire

Location

This is a fully remote position based in the United States.

Join us at SmartBug Media and play a pivotal role in shaping the future of marketing!