Remote Specialist in Fraud Prevention and Payment Risk at Baselane
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About Baselane
Baselane is a modern banking and financial management platform designed to empower real estate investors. Our mission is to revolutionize financial services for the 12+ million landlords and real estate investors in the United States who collectively manage over 25 million homes.
As we expand, the challenges of securing our ecosystem grow. We’re enhancing our Fraud team and seeking a skilled and motivated Fraud & Payments Risk Specialist to help detect, investigate, and prevent fraud affecting our customers and platform.
Baselane is supported by top FinTech investors, including Matrix Partners, Activant Capital, Collaborative Fund, and industry leaders from PayPal, eBay, and Google.
About the Role
As a Fraud & Payments Risk Specialist, you’ll be crucial in protecting Baselane’s Rent Collection and Banking products from fraud and abuse. Your responsibilities will include investigating suspicious activity, analyzing user and transaction behavior, and collaborating cross-functionally to refine detection and prevention strategies.
This hands-on, high-visibility role will report directly to the Senior Manager of Fraud & Payments Risk and is perfect for someone looking to make a significant impact in a fast-paced FinTech environment. This position is available for remote candidates based in the United States only.
Your Responsibilities
- Investigate suspicious activity across Baselane’s Rent Collection and Banking products, including ACH, debit card, and wire transactions.
- Detect and address fraud scenarios, such as high-risk landlord accounts, payment mule activity, account takeovers, and third/first-party fraud.
- Analyze transaction and behavioral patterns to identify emerging risks across tenant-to-landlord payments and banking activities (transfers, deposits, withdrawals).
- Take timely actions to mitigate potential losses, including freezing accounts, escalating issues to partner banks, and documenting recovery steps.
- Propose improvements to rules, alerts, and workflows to enhance efficiency and reduce false positives.
- Stay updated on evolving fraud trends in FinTech, ACH, and digital banking to bolster Baselane’s detection strategies.
What We Look For
- 3+ years of experience in fraud or risk operations, preferably in FinTech, payments, or a fast-paced startup environment.
- Strong investigative mindset with keen attention to detail and pattern recognition skills.
- Hands-on experience in case management, dealing with disputed transactions or high-risk behavioral reviews.
- Ability to work independently, prioritize effectively, and adapt to shifting priorities in a dynamic setting.
- Excellent written communication skills and a proactive approach to ownership.
- Collaborative mindset with a willingness to work across teams such as BSA/AML, Product, and Operations.
Nice To Have
- Proficiency in SQL and familiarity with data tools like Sigma, Looker, or Snowflake.
- Experience with fraud platforms such as Taktile, TLOxp, Alloy, or similar tools.
- Understanding of banking regulations, Reg E, or fraud-related compliance frameworks.
- Experience with Zendesk or other ticketing/case management systems.
Benefits & Perks
- Competitive compensation
- Equity — be a part of what we’re building
- High-quality Medical, Vision, and Dental insurance
- Life Insurance and Disability coverage
- Generous paid time off and flexible hours
- Remote-first work environment with a home office stipend
- Regular social events
Salary Information
Salary ranges from $70,000 to $80,000 per year. Base salary may vary depending on relevant experience, skills, location, and business needs.
Location
This is a remote position.
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